You will receive by email the Zoom link to connect. You must make sure you have downloaded the Zoom app, to have access to a computer, tablet or mobile phone with a working microphone and camera (in accordance with our general conditions of sale).

In general, our courses last 1h or 2h. To be precise, a one-hour lesson is exactly 60 minutes, a 2-hour lesson is exactly 120 minutes.

For an individual lesson, it is possible upon the condition that the cancellation be announced with more than 24 hours before the lesson.
For a group lesson, this is not possible, in accordance with the general conditions of sale.

All our teachers perform pedagogical monitoring and use teaching methods that correspond to the courses sold.

Yes, each course awards a language level certificate (language courses), a certificate of participation (homework tutoring) or a certificate (for professional training). Each participant must attend at least 75% of the class in order to receive the certificate.

Yes, all our courses use methods that prepare students for international exams such as DELF, Cambridge, ZD (Zertifikat Deutsch), DELE.

We only accept online payments by credit card (via our Stripe payment solution). In exceptional situations, it is possible to pay by bank transfer (contact us).

For the moment, payment is only possible in a single installment, on our website.

Yes, in accordance with the general conditions of sale, a person for whom the course is paid and whose level group has not opened, can request a credit or full refund.