EDU PLUS SCHOOL SRL, 2023
By registering on the edupluschool.com website, participants expressly declare that they have read, understood and accepted the Terms and Conditions of the project and the policy for the processing by EDU PLUS SCHOOL S.R.L. of personal data when using the platform (Ecwid, Stripe, Tally, Notion)
1. Definitions and terms
Supplier (Seller) – EDU PLUS SCHOOL SRL (hereinafter referred to as “EDU PLUS SCHOOL”), a legal person, with registered office in Bucharest Sector 1, Strada Hrisovului no 2-4 bl 2 sc 1 parter ap. 88 013162 having the order number in the commercial register J40/18669 / 21.09.22, unique tax code RO46872962.
Buyer – can be any natural person over the age of 16 or legal person or any legal person who places an order on the edupluschool.com website (hereinafter referred to as the "Site") by registering on the site to participate in the course provided by the seller User – any natural person over the age of 18 or legal person registered on the Site, who, by completing the process, has accepted the site-specific clauses in the Terms and Conditions section by registering on the site to access and participate in online courses and who have access to the Content, completing the ordering process and making payment.
Website – The edupluschool.com platform
Order – an electronic document that acts as a form of communication between the Seller and the Buyer by which the Buyer conveys to the Seller, via the Site, his intention to purchase the Services presented on the Site.
Services – any service listed on the Site, including the services mentioned in the Order, which will be provided by the Seller to the Buyer under the concluded Agreement.
Contract – represents the distance contract concluded between the Seller and the Buyer, without the simultaneous physical presence of the Seller and the Buyer.
Content – represents:
- the online course(s) offered by the Seller and purchased by the Buyer on the Site, which can be viewed or accessed using an electronic device;
- the content of any available communication course provided to the Buyer by the Seller online, via the Website;
- any information communicated by any means by the Seller to the Buyer concerning the Services;
- information relating to the Services and/or the prices charged by the Seller;
- information relating to the Services provided by a third party with which the Seller has entered into partnership contracts;
- data relating to the Seller or other data presented by him concerning the Services by electronic means and/or any other means
Document – these Terms and Conditions.
Transaction – collection or reimbursement of an amount resulting from the sale of a Service by EDU PLUS SCHOOL to the Buyer, using the services of the card processor approved by the Seller.
- CONTRACT DOCUMENTS
2.1. By registering an Order on the Site, the Buyer accepts the mode of communication (telephone or e-mail) by which the Seller exercises its activity and the corresponding operations.
2.2. The notification received by the Buyer, after placing the Order, has information value and does not constitute acceptance of the Order. This notification is made electronically (e-mail) or by telephone.
2.3. For justified reasons, the Seller reserves the right to modify/cancel the Services of the Order. If he modifies/cancels the Services of the Order, he will inform the Buyer at the e-mail address or telephone number communicated to the Seller during the Order and will return the amount paid.
2.4. The contract is deemed to have been concluded between the Seller and the Buyer when the Buyer receives from the Seller, by e-mail and/or SMS, confirmation of payment for the Order and its acceptance by the Seller, by issuing the invoice. sale-purchase of the Services ordered and paid for by the Buyer.
2.5. The document and information made available by the Seller on the Site will constitute the basis of the Contract, for the Services ordered by the Buyer and purchased from the Seller.
- ONLINE SALES POLICY
3.1. Access to place an Order is authorized to any Buyer/User. For justified reasons, the Seller reserves the right to restrict the access of the Buyer/User in order to place an Order and/or to some of the accepted payment methods, if it deems that this is based on the behavior or Buyer/User activity. on the Site, actions that could in any way harm the Seller, other Buyers/Customers/Users, etc.
In all these cases, the Buyer/User may contact the Seller, to be informed of the reasons which led to the application of the aforementioned measures.
3.2. Communication with the Seller can be done by direct interaction with him or through the addresses mentioned in the "contact" section of the Site. The seller has the freedom to manage the information received without having to justify his choices and his methods of action.
3.3 In the event of abnormally high traffic coming from an Internet network, the Seller reserves the right to ask Users/Buyers to manually enter the typecaptcha validation codes, in order to protect the information present on the Site.
3.4. The seller may publish on the Site information on the Services and/or promotions practiced by him or by any other third party with whom EDU PLUS SCHOOL has concluded partnership contracts, for a certain period.
3.5. All prices relating to the Services presented on the Site are expressed in RON and include VAT.
3.6. In the case of online payments, the Seller is/cannot be held liable for any other additional costs borne by the Buyer.
3.7. All information used to describe the Services available on the Site (static / dynamic images / multimedia presentations / etc.) does not represent a contractual obligation on the part of the Seller, it is used exclusively for presentation purposes.
- ASSIGNMENT AND SUBCONTRACTING
4.1. The Seller may subcontract to a third party the Services related to the execution of the Order, without prior formality and without the Buyer's consent being necessary. The seller will be liable to the buyer for the contractual obligations assumed.
- INTELLECTUAL PROPERTY RIGHTS
5.1. The content, as defined in the preamble, including without limitation the elements, videos, photographs, representations of any kind, logos, symbols, static images, dynamic images, texts and/or content presented on the Site, are the exclusive property of EDU PLUS SCHOOL SRL, to whom all rights obtained in this regard directly or indirectly (through licenses of use and/or publication) are reserved.
5.2. The Buyer/Customer/User is not authorized to copy, distribute, publish, transfer to third parties, modify and/or otherwise alter, use, link, display, include any Content in a context other than that intended by the Seller , include any content outside the site, removing the signs that signify the copyright of EDU PLUS SCHOOL SRL on the content, as well as participating in the transfer, sale, distribution of material made by reproducing , modifying or displaying the content, except with the express prior written consent of the Seller.
5.3. Any Content to which the Buyer/Customer/User has and/or obtains access by any means whatsoever, is subject to the Document, if the Content is not accompanied by a specific and valid user agreement concluded between the Seller and him.
5.4. The Buyer/Client/User may only copy, transfer and/or use the Content for personal or non-commercial purposes, only if they are not contrary to the provisions of the Document.
5.5. If the Seller grants the Buyer/Customer/User the right to use, in the form described in a separate user agreement, certain Content, to which the Buyer/Customer/User has access or obtains access as a result of this contract, this right only extends to this or the contents defined in the contract, only during the existence of this or these contents on the site or the period defined in the contract, according to the defined conditions, if they exist and do not represent a contractual commitment on the part of the Seller for the respective Buyer/Customer/User or any other third party who has/obtains access to this transferred content, by any means whatsoever and which could be or is harmed in any way by such content, during or after the expiration of the user agreement.
5.6. No Content transmitted to the Buyer, Customer or User by any means of communication (electronic, telephone, etc.) or acquired by him by accessing it and/or viewing it constitutes a contractual obligation on the part of the Seller.
5.7. Any use of the Content for purposes other than those expressly authorized by this Document or by the user agreement accompanying it, if any, is prohibited.
- ORDERS
6.1. The Buyer/Customer may place Orders on the Site, purchasing the desired Services and finalizing the Order by making payment by one of the methods expressly indicated. The selection of a Service, failing to complete the Order and to pay the price corresponding to the respective Service, does not lead to the recording of an order, nor implicitly to the purchase of the Service.
6.2. By completing the Order, the Buyer accepts that all the data provided by him, necessary for the purchase process, are correct, complete and true at the time of placing the Order and purchasing the Service.
6.3. By completing the Order, the Buyer agrees that the Seller may contact him, by any means available/agreed to by the Seller, in any situation where it is necessary to contact the Buyer.
6.4. The Seller may cancel the Order placed by the Buyer, following a communication addressed to the Buyer, without any subsequent obligation of one of the parties towards the other or without either party being able to claim damages. to another in the following cases:
6.4.1. non-acceptance by the bank issuing the Buyer's card of the transaction, in the event of an online payment;
6.4.2. invalidation of the transaction by the card processor approved by the Seller, in the event of an online payment;
6.4.3. the data provided by the Buyer on the Site is incomplete and/or erroneous.
6.5. The buyer has the right to withdraw from the Contract, respectively to waive a Service, within a maximum period of 14 days from the date of payment of the Service, by sending an e-mail to the address: contact@edupluschool.com, without invoking for any reason and without incurring any fees other than payment processing, if any. Requests after the start of the course will not be taken into account, taking into account the logistical costs related to the preparation and the supervision of the course.
6.6. If the Buyer decides to withdraw from the Contract, he has the obligation to send the withdrawal request to the Seller within the period provided and to the e-mail address mentioned in art. 6.5. Any request sent by the Buyer that does not comply with the deadline provided for in art. 6.5., shall exempt the Seller from any payment or claim invoked by the Buyer.
6.7. If the Buyer requests the withdrawal of the Contract within the withdrawal period provided for in art. 6.5. and to the e-mail address indicated, the Seller will refund the amount within 14 (fourteen) days from the date of receipt of the communication sent to the Seller by the Buyer regarding his decision to withdraw from the Contract. The amount will be refunded as follows:
6.7.1. for Orders paid by credit card -> by refund to the account from which the payment was made; le paiement a été effectué ;
6.7.2. for Orders paid with Op/Transfer/ -> by bank transfer;
6.8. If a Service ordered by the Buyer cannot be provided by the Seller, the latter shall inform the Buyer and transfer the consideration for the Service to the Buyer's account, within a maximum period of 7 (seven) working days from from the date on which the Seller became aware of it or from the date on which the Buyer expressly expressed his intention to terminate the Contract.
- SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL IS NOT GUARANTEED
7.1. Are excluded from the right to withdraw from the Contract:
- 7.1.1. service contracts, after the complete provision of the Services or if the performance of the Service has begun;
- 7.1.2. the provision of audio or video recordings that have been interrupted during the performance of the Service for reasons not attributable to the Seller;
- 7.1.3. the supply of digital content that is not delivered on a physical medium, if the supply has begun or if the Buyer has accessed or initiated the viewing of the Service.
- PRIVACY
8.1. EDU PLUS SCHOOL will maintain the confidentiality of any information you provide. The disclosure of the information provided will only be possible under the conditions mentioned in this Document.
8.2. No public statement, promotion or other means of disclosure to third parties shall be made by Buyer with respect to the Order/Contract without Seller's prior written consent.
8.3. By transmitting information through the Site, you offer the Seller unlimited and irrevocable access to it, the right to use, reproduce, display, modify, transmit and distribute this or this information , if the legislation in force does not provide for other provisions in this regard.
- BILLING - PAYMENT
9.1. The prices of the Services displayed on the Site include VAT, in accordance with the current legislation.
9.2. The price and method of payment are specified in each Order. The Seller will issue an invoice to the Buyer for the Services delivered, the Buyer's obligation being to provide all the information necessary for the issuance of the invoice in accordance with the legislation in force.
9.3. The Seller will send the Buyer the invoice relating to the Order containing the Services provided by EDU PLUS SCHOOL SRL, as well as for any payment relating to the Order, exclusively in electronic format, adding the invoice to the Buyer's Account or by sending the invoice to the Buyer by e-mail, to the e-mail address indicated by the Buyer in his Account.
9.4. For correct communication of the invoice relating to the Order, the Buyer has the obligation to update the data of his Account as often as necessary and to access the information and documents relating to each Order, existing in the Account. Thanks to this mode of communication, the Buyer, by accessing his Account, will have a record of the invoices issued by the Seller, being able to save and archive them at any time and in the manner he wishes.
9.5. By sending the Order, the Buyer expresses his agreement to receive the invoices in electronic format by adding them to the Account by the Seller or by e-mail, to the e-mail address mentioned by the Buyer in his Account.
9.6. If this information is unavailable for more than 5 working days on the Account, please inform us at the email address: contact@edupluschool.com
9.7. The Buyer / Customer creates / accesses the Account, places the Order and chooses the payment method, is redirected to the page of the payment processor, where he enters the card data and pays, respectively completes the Order.
9.8. The Buyer's/Customer's/User's payment card data will not be accessible to the Seller, nor stored by him or by the payment processor integrated into the Site, but only by the institution authorizing the Transaction or another authorized entity. to provide the services of storing the identification data of the card, the identity of which will be communicated to the Buyer, before entering the data.
- RESPONSIBILITY
10.1. The Seller shall not be liable for damages of any kind that the Buyer or any third party may suffer as a result of the performance by the Seller of any of its obligations under the Order and damages resulting from the use of the Services, after their execution and in particular in the event of loss/impossibility of using them, accessing them or viewing them for reasons not attributable to the Seller.
10.2. By creating and using the Account, the User/Buyer assumes responsibility for maintaining the confidentiality of the Account data (username and password) and for managing access to the Account, and, to the extent permitted by current legislation, is responsible for the activity carried out through its Account.
10.3. By creating the Account and/or using the Content and/or placing the Orders, the Buyer/Client/User expressly and unequivocally accepts the General Conditions of the Site in the latest updated version communicated within the Site, existing on the date of use of the Content and/or on the date of placing the Order.
10.4. The Seller reserves the right to periodically update and modify the Terms and Conditions of the Site to reflect any change in the mode and conditions of operation of the Site or any change in legal requirements. The document is reprehensible for Buyers/Customers/Users from the moment it is posted on the Site. In case of modification, we will post the modified version of the Document on the Site, which is why we ask you to periodically check the content of this Document.
- QUESTIONS AND ANSWERS
11.1. Each Buyer/Customer/User, when sending a Question to the Seller, undertakes to comply with the following rules:
– to refer only to the characteristics and/or the mode of use of a certain Service or to information relating to the way in which the Order or the Service is executed;
– only use the Romanian language. Words or expressions which, although not considered Romanian, are widely used in all environments related to the respective domain are also allowed;
– use appropriate language;
– not attempt to defraud the Services made available by the Seller;
11.2. For notifications or complaints related to the Service purchased, Buyers can send them to the Seller at the email address: contact@edupluschool.com.
The maximum period for resolving complaints or notifications is 30 calendar days from their receipt.
- PROCESSING OF PERSONAL DATA
12.1. Please refer to the Personal Data Processing Policy, which is part of this Document.
- FORCE MAJEURE
13.1. The seller will not be liable for the non-performance of its contractual obligations, if this non-performance in time and/or correctly, in whole or in part, is due to a case of force majeure or a fortuitous event.
13.2. If within a maximum period of 30 days from its occurrence, the event in question does not cease, the Seller will have the right to notify the Buyer of the total termination of the contract without the latter being able to claim other damages. and interests.
- APPLICABLE LAW – JURISDICTION
14.1. This contract is subject to Romanian law. Any disputes arising between the seller and the buyers / users will be resolved amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts of the municipality of Bucharest.